Midiawave Auth
Privacy Policy

Your information, handled responsibly.

This Privacy Policy explains what personal information Midiawave Auth may collect, why we collect it, how it may be used and how we handle information associated with your account and authentication activity.

Effective: 1 September 2026

Full Name

We may collect your full name to identify your account, communicate with you and maintain account records.

Mobile Number

We may collect your mobile number for account access, authentication, communication and service-related verification.

Identity Verification

Identity verification information is requested only when verification is required for account, security, compliance or service-related purposes.

01

Information We Collect

Midiawave Auth collects only the information reasonably required to provide and manage the service.

Full name

Your full name may be collected when you create or manage an account with Midiawave Auth.

Mobile number

Your mobile number may be used for account identification, authentication, verification and service communication.

Identity verification information

We may request identity verification information only when it is required for verification, security, compliance or service-related purposes.

02

How We Use Your Information

Personal information collected through Midiawave Auth may be used to provide, operate and support the service.

  • Create and maintain your Midiawave Auth account.
  • Verify your identity or mobile number when required.
  • Provide authentication-related services.
  • Communicate with you about your account, support requests or service-related matters.
  • Help prevent misuse, fraud or unauthorised access to the service.
  • Meet applicable operational, security or compliance requirements.
03

Identity Verification

Identity verification is not automatically required for every user. Midiawave Auth may request identity verification only when there is a legitimate need to confirm the identity of an account holder or user.

When identity verification is requested, the information provided should be used only for the relevant verification, security, compliance or account-related purpose.

Requested only when required

Identity verification is not part of the standard data collection flow unless the circumstances of the account or service require it.

04

Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, misuse, alteration or disclosure.

Access to account and identity-related information should be limited to situations where that information is necessary for operating, supporting, securing or verifying the service.

05

Information Sharing

Midiawave Auth does not treat your personal information as something to be casually disclosed. Information may only be shared when it is necessary to provide the service, comply with applicable requirements, protect the service or respond to a lawful request.

Any service provider involved in processing information on behalf of Midiawave Auth should be limited to the information reasonably required for that specific purpose.

06

Data Retention

Personal information may be retained for as long as reasonably necessary to provide the service, maintain account records, address support or security matters, or meet applicable legal and operational requirements.

When information is no longer required for a legitimate purpose, it should be deleted, anonymised or otherwise handled in accordance with applicable requirements.

07

Your Rights and Requests

You may contact Midiawave Auth regarding questions about personal information associated with your account, including requests relating to access, correction or deletion where applicable.

Additional verification may be required before acting on a privacy-related request in order to protect the account and prevent unauthorised disclosure.

08

Contact

Midiawave Auth is owned and operated by Midiawave Communication Private Limited.

Company Midiawave Communication Private Limited
Registered Office C/o Gubiram Kumbang, Jonai Bazar, Jonai, Dhemaji, Assam, India - 787060