Support

Get help with Midiawave Auth.

Whether you are exploring Midiawave Auth or already using the service, choose the support option that matches your account status.

Non-Registered Users

Have a question before getting started?

If you are not yet registered with Midiawave Auth, you can contact us by email for general queries, product questions, pricing information or assistance before onboarding.

support-non@midiawavecommunication.com

Registered Users

Get faster support from your console.

If you already have a Midiawave Auth account, use the support section available inside your console. This helps us identify your account and respond to service-related issues more quickly.

Go to Console Support

Support Routing

Using the correct support channel helps us respond faster.

Non-registered users should use the public support email address. Registered users should use the support section inside the Midiawave Auth console whenever possible.