Midiawave Auth
Terms of Service

Terms for using Midiawave Auth.

These Terms of Service govern your access to and use of Midiawave Auth, including authentication, verification, messaging, console and related services.

Effective: 1 September 2026

Account Responsibility

You are responsible for maintaining the accuracy, security and authorised use of your Midiawave Auth account and credentials.

Usage-Based Billing

Charges may apply according to the number and type of authentication requests, OTPs or verification messages processed through the service.

Responsible Use

Midiawave Auth must not be used for fraud, spam, unauthorised verification, abuse or other unlawful activities.

01

Acceptance of These Terms

By accessing, registering for or using Midiawave Auth, you agree to comply with these Terms of Service.

If you do not agree with these terms, you should not use the service.

02

Service Description

Midiawave Auth provides authentication and verification-related services for websites, applications and digital platforms.

Services may include authentication request creation, OTP or verification message delivery, verification processing, account management, usage monitoring, console access and related support.

OTP Authentication

Authentication codes may be generated and delivered for user verification.

Verification Messages

Verification links or related messages may be sent to users through supported communication channels.

Console Access

Registered users may receive access to service management, support and account tools through the Midiawave Auth console.

03

Account Responsibilities

You are responsible for ensuring that information supplied during registration, onboarding and account management is accurate and up to date.

You are also responsible for keeping login credentials, API credentials, authentication keys and other account access information secure.

  • Do not share private API credentials publicly.
  • Do not expose secret keys in frontend code.
  • Use reasonable safeguards to protect your account.
  • Notify support if you believe your account or credentials have been compromised.
  • Ensure that only authorised persons use your account and service credentials.
04

Pricing and Billing

Midiawave Auth may charge for services based on actual usage and the applicable service type.

WhatsApp OTP ₹0.20 per OTP
Verification Link Message ₹0.25 per message

Pricing may be updated from time to time. Current pricing should be reviewed on the Midiawave Auth pricing page before using the service.

Successfully processed billable requests may be charged even if the end user does not complete the authentication flow.

05

Security Responsibilities

Midiawave Auth provides authentication infrastructure, but customers are responsible for securely integrating the service into their own applications and systems.

Server-side verification is recommended

Authentication decisions should be made using secure backend logic rather than relying only on frontend code that users may inspect or modify.

Customers should implement reasonable safeguards, including secure credential storage, HTTPS, authentication session controls, verification attempt limits and appropriate access controls.

06

Prohibited Use

You must not use Midiawave Auth in a manner that is unlawful, abusive, deceptive, harmful or inconsistent with the intended purpose of the service.

  • Sending spam or unsolicited verification messages.
  • Attempting to impersonate another person or organisation.
  • Using authentication requests to harass or repeatedly contact individuals without a valid purpose.
  • Using the service for phishing, fraud or social engineering.
  • Attempting to bypass rate limits, billing, security restrictions or access controls.
  • Attempting to reverse engineer, disrupt or interfere with the Midiawave Auth platform.
  • Using the service in violation of applicable law or third-party platform requirements.
07

Service Availability

We aim to provide a reliable service, but Midiawave Auth does not guarantee uninterrupted or error-free availability at all times.

Service availability may be affected by maintenance, technical issues, network outages, third-party providers, messaging platforms, infrastructure changes or circumstances outside our reasonable control.

Scheduled or emergency maintenance may temporarily limit access to onboarding, console functions, authentication processing or other features.

08

Suspension and Termination

Midiawave Auth may restrict, suspend or terminate access to an account when reasonably necessary to protect the platform, customers, users or third parties.

This may include situations involving suspected abuse, fraud, unlawful activity, non-payment, excessive security risk, prohibited use or material violation of these Terms.

Customers may also stop using the service at any time, subject to outstanding charges or other obligations associated with prior usage.

09

Intellectual Property

Midiawave Auth, its website, interface, branding, software, documentation and related service materials are owned or controlled by Midiawave Communication Private Limited or used with appropriate rights.

These Terms do not grant customers ownership of Midiawave Auth technology, branding or intellectual property.

10

Limitation of Liability

To the extent permitted by applicable law, Midiawave Communication Private Limited will not be responsible for indirect, incidental, consequential or special losses arising from the use or inability to use Midiawave Auth.

Customers remain responsible for how they integrate, configure and use authentication services within their own applications.

Midiawave Auth is not responsible for failures caused solely by external networks, user devices, third-party messaging services, incorrect customer data, customer application failures or other systems outside our reasonable control.

11

Changes to These Terms

We may update these Terms of Service when the product, pricing, legal requirements or operating practices change.

Updated terms may be published on this page with a revised effective date. Continued use of the service after updated terms become effective may constitute acceptance of the revised terms where permitted by applicable law.

12

Company and Contact

Midiawave Auth is owned and operated by Midiawave Communication Private Limited.

Company Midiawave Communication Private Limited
Registered Office C/o Gubiram Kumbang, Jonai Bazar, Jonai, Dhemaji, Assam, India - 787060
Non-Registered User Support support-non@midiawavecommunication.com